Toggle navigation Home Store Browse All ----- Webhosting Domains Quotation (Webdesign Services) eMail Hosting SEO- Search Engine Optimisation GRAPHIC DESIGN Dedicated/ VPS Webhosting BULKSMS Mobi Applications Website Maintenance Register a New Domain Transfer Domains to Us Announcements Knowledgebase Network Status Affiliates Contact Us Account Login Register ----- Forgot Password? Categories 9 CGI Scripts 34 Databases 28 Dedicated Servers 1 DNS 15 Domains 5 eCommerce 79 eMails 27 FTP 1 General Issues 1 MX Records 1 Nameservers 28 Other 104 Scripting 254 Web Hosting Control Panel 9 Web Resources 8 Web Stats & Logs 11 Web Tools 8 Website Help and Diagnostics 4 Windows Hosting Categories CGI Scripts (9) Databases (34) Dedicated Servers (28) DNS (1) Domains (15) eCommerce (5) eMails (79) FTP (27) General Issues (1) MX Records (1) Nameservers (1) Other (28) Scripting (104) Web Hosting Control Panel (254) Web Resources (9) Web Stats & Logs (8) Web Tools (11) Website Help and Diagnostics (8) Windows Hosting (4) [EML2.16] Why can't I connect to your mail server? I use Orange, ZOL, MWEB, AOL or BT as my ISP. Some ISPs block port 25 for the sending of email via SMTP. AOL and Orange are known to be amongst such ISPs, though there are also others. If this happens, setting SMTP to port 587 instead of port 25 will allow you to send email through us. Was this answer helpful? Yes No Print this Article Also Read [EML4.15] What does the MX record do? An MX record sets the mail server for a given domain name, directing all email to the correct... [EML2.13] The amount of Spam I am getting has suddenly increased (with Junk Mail filters enabled), why is that? The principal reasons for suddenly getting more spam despite the Junk Mail Filter being active... [EML2.08] I'm getting a 451 Message temporarily deferred message when sending to Yahoo or BT - What does this mean? Yahoo have extremely strict criteria for accepting email and often defer e-mail if they think... [EML4.24] Why have we seen an increase in the amount of spam / junk email we're getting? Spam volumes can change from day to day by quite a large amount. If you're suddenly seeing an... [EML4.02] How do I setup Mac Mail to access my mailbox? To setup a mail box using IMAP within Mac Mail on OSX please follow the instructions below.... Support My Support Tickets Announcements Knowledgebase Downloads Network Status Open Ticket × Close Title Loading...